| 1. | Do I need special hardware or software to install NetPay? |
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| No, Netpay requires absolutely no additional hardware or software. The only thing you have to do is connect Netpay to your systems over a defined interface. All data – goods, payment and customer data – are then exchanged over this interface.
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| 2. | How can I adapt NetPay to my website? |
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| Netpay can be made to conform to your site`s "look and feel" and can be fully integrated into your website. Your customers continue to navigate in the user interface they are accustomed to. Netpay will gladly provide any assistance you may need.
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| 3. | What type of goods can I assign a Pay by NetPay botton? |
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| You can permit customers to pay for any kind of goods with Netpay: this includes "physical" products as well as pictures, videos, downloads, programs and services.
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| 4. | Can I set the prices as I wish, or are there any restrictions? |
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| You determine all prices. You can also modify the prices at any time.
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| 5. | Is their a setup fee ? |
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| Yes there is a one-time setup fee of $250.00 that will be charged once our assessment personal has approved your application.
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| 6. | Can I use my Netpay merchant account for more than one website URL? |
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| Our suggestion is to have different merchant account per-website, so, you will be able to follow your incomes on each website, according to a large range of criterions as time period, amount of purchase and etc.
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| 7. | Is it possible to have Netpay merchant account without owning a website? |
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| You don’t have to own a website in order to have merchant account. You can sell products over phone and to charge the costumer through your Netpay account.
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| 8. | How long it takes to open my account, from the moment I have completed my registration. |
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| After you applied the application form, one of our representatives will contact you within 48 hours. The account will be opened, once we get your signed agreement notarized and after paying the setup fee one of our assessment personnel will contact you to verify your information.
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| 9. | Are there any restrictions on what I can sell? |
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| Any customer who knowingly and deliberately supplies false information NetPay will be denied access to the NetPay’s Online Merchant Service.
Sellers cannot use this service to engage in the selling and/or distribution of specific types of goods and services, such as:
- Under Age Adult membership sites
- Audio text
- Custom golf clubs
- Gaming, lottery
- Sweepstakes
- Pyramid schemes
- Escort services
- Credit card insurance programs
- Online trading (brokerage)
- Travel and travel related businesses
- Airlines
- Videotext
- Mail order herbal remedies
- Multi-level marketing companies
- Online newsletters
- Materials and/or information that is considered grossly offensive or libelous
- Illegal substances and/or activities
- Products and services that infringe on the trademarked or copyrighted property of others
Netpay’s reserves the sole right to disallow or terminate any online merchant on the basis of inappropriate or illegal goods or services.
Apart from those we accept all kind of products.
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| 10. | How do my customers know that they can pay with NetPay? |
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| If you wish to accept payments using Netpay services, simply create a pay by Netpay button next to your product offer.
Once a visitor clicks this button, the Netpay popup secured payment window is then invoked.
The payee information, amount due and merchant logo are then displayed and the payer is requested to enter his payment details information.
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| 11. | Can I manually process transactions? |
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| Yes. you can manually process transactions using Netpay virtual internet Point of sale terminal. This terminal allows the merchant to accept credit-card and e-checking information to be charged via telephone or fax. the merchant will then need to securely log-in to his/her Netpay web based merchant management system to transmit and debit the consumer payment using card holder credit card or bank information.
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| 12. | Who can answer any technical questions I have concerning NetPay? |
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| If you have technical questions concerning Netpay, you can contact support personnel from this link.
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| 13. | Do you provide technical support as part of the Netpay account service? |
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| Netpay provides technical support through E-mail and Telephone. Of course you are invited to contact us with other general issues concerning to your Netpay account.
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| 14. | Is it easy to integrate a Netpay account in my website? |
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| Usually it is very simple to assimilate the Netpay account in your website. once you gain access to our demo web based
Management system, you will have access to all integration documantation and our tech support team.
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| 15. | Do I have any restrictions as for my incomes growth? |
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| We welcome any natural and gradual growth in your monthly incomes. Even so, if you know about predicted incomes increase in short time, please let us know.
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